Please Note: This article is written for users of the following Microsoft Word versions: 2007, 2010, 2013, and 2016. If you are using an earlier version (Word 2003 or earlier), this tip may not work for you. For a version of this tip written specifically for earlier versions of Word, click here: Setting the Return Address Used in Word.

Setting the Return Address Used in Word

by Allen Wyatt
(last updated December 16, 2017)

1

Every time Vicki opens Word to make an envelope, her return address is empty even though she asks Word to save the return address every time. The return address is retained for the current session, but as soon as Vicki exits Word it goes away and is blank the next time she starts the program.

The proper way to set the return address and make it stick is to follow these steps:

  1. Display the Word Options dialog box. (In Word 2007 click the Office button and then click Word Options. In Word 2010 or a later version display the File tab of the ribbon and then click Options.)
  2. At the left side of the dialog box click Advanced.
  3. Scroll through the options available until you see the General section. (See Figure 1.)
  4. Figure 1. The General section of the advanced options of the Word Options dialog box.

  5. In the Mailing Address area, enter your return address. (Which is, of course, the same as your mailing address.)
  6. Click OK.

Whenever you want to print an envelope, your return address (the one you entered will appear as the default. If this does not work, it could be that you have a corrupted document template. Outside of Word (in Windows) locate and rename the Normal template to something else, such as OldNormal. Restart Word, follow the steps outlined above, and try to print your envelopes.

If this still doesn't work for you, then it could be that you have a more serious corruption problem. You can find a good description of how to track down and fix any corruption problems here:

http://windowssecrets.com/forums/showthread.php/32641

Even though this website refers to older versions of Word, the concept is still applicable to newer versions.

WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (6700) applies to Microsoft Word 2007, 2010, 2013, and 2016. You can find a version of this tip for the older menu interface of Word here: Setting the Return Address Used in Word.

Author Bio

Allen Wyatt

With more than 50 non-fiction books and numerous magazine articles to his credit, Allen Wyatt is an internationally recognized author. He is president of Sharon Parq Associates, a computer and publishing services company. ...

MORE FROM ALLEN

Replacing Quoted Text with Italics

If you have text surrounded by quotes in a document, you may want to remove the quote marks and make the text that was ...

Discover More

Updating Automatic Links

Normally, Word updates links within your document when you first open the document. If you don't want Word to do this, ...

Discover More

Adjusting Chart Size

If you don't have Excel installed on your system, Microsoft Graph is a handy way to create simple charts for your ...

Discover More

Create Custom Apps with VBA! Discover how to extend the capabilities of Office 2013 (Word, Excel, PowerPoint, Outlook, and Access) with VBA programming, using it for writing macros, automating Office applications, and creating custom applications. Check out Mastering VBA for Office 2013 today!

More WordTips (ribbon)

Delivery Address Won't Print on Envelopes

Word includes a feature that allows you to easily create and print envelopes, based on the addresses you insert in your ...

Discover More

Maintaining Delivery Address Information for Envelopes

Using the Envelopes and Labels dialog box to print envelopes is quick and easy. It can also be frustrating, however, ...

Discover More

Automatically Printing an Envelope

When you create a letter, you may want to have Word print a single envelope for that letter. You can do so by following ...

Discover More
Subscribe

FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

View most recent newsletter.

Comments

If you would like to add an image to your comment (not an avatar, but an image to help in making the point of your comment), include the characters [{fig}] in your comment text. You’ll be prompted to upload your image when you submit the comment. Maximum image size is 6Mpixels. Images larger than 600px wide or 1000px tall will be reduced. Up to three images may be included in a comment. All images are subject to review. Commenting privileges may be curtailed if inappropriate images are posted.

What is three more than 1?

2017-12-28 16:31:09

Melinda

This is great, however, I wonder if there is a limit to how many characters or words can be used...? My return address is five lines as I have to list a couple of different departments, etc. and it always omits the zip code on the fifth line. I ask word to save the new default address every time and it is still omitted. Any suggestions? Thank you!


This Site

Got a version of Word that uses the ribbon interface (Word 2007 or later)? This site is for you! If you use an earlier version of Word, visit our WordTips site focusing on the menu interface.

Newest Tips
Subscribe

FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

(Your e-mail address is not shared with anyone, ever.)

View the most recent newsletter.