Erroneous Out of Space Messages

by Allen Wyatt
(last updated July 20, 2018)

2

Working on large Word documents, Bob frequently gets this (paraphrased) error message: "...Disk is out of space. Save on another disk...". Then he must save the document with a slightly different file name. This is clearly not a memory problem because Bob has oodles of room on his disk drive. ("Oodles" is, of course, a precise technical term.) He believes this pops up especially when the program is trying to AutoSave. He wants to understand why this message pops up and how to avoid it.

There are actually a few things you can check out to see if they help. The first thing to check out is where Word is actually saving your information. Word saves information in default locations, defined by settings in the program. Specifically, there are four locations you can specify:

  • AutoRecover file location
  • Default file location
  • Default personal templates location
  • Server draft location

You can see where Word saves each of these by displaying the Word Options dialog box. (In Word 2007 click the Office button and then click Word Options. In Word 2010 and Word 2013 display the File tab of the ribbon and then click Options.) At the left side of the screen click Save. (See Figure 1.)

Figure 1. The Save options of the Word Options dialog box.

Jot down the four paths indicated in the dialog box. Then, take a look at how much free space is available at each of those paths. It is possible that one of them is low on disk space, and that results in the error message. If you discover that to be the case, the solution is to free up some space at that location or change the settings in the dialog box to use a different location.

Another thing to be aware of is how you are opening the document. If, for instance, the document is attached to an e-mail or stored on a USB drive and you double-click it to open, then Word creates temporary files in the same location where your e-mail attachments are saved or on the USB drive. Either of those places could have limited storage capacity and generatre the error. The solution is to move (or copy) the file from your e-mail or USB drive to your hard drive and open it from there.

Finally, check to make sure that there isn't some third-part add-in that is the real culprit here. The only way to check this is to disable any add-ins and try to use the document. If the problem is gone, start enabling the add-ins, one at a time, until you see the problem reappear.

WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (13273) applies to Microsoft Word 2007, 2010, and 2013.

Author Bio

Allen Wyatt

With more than 50 non-fiction books and numerous magazine articles to his credit, Allen Wyatt is an internationally recognized author. He is president of Sharon Parq Associates, a computer and publishing services company. ...

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What is 2 + 2?

2018-07-20 12:48:22

RC

My past troubleshooting observations: The file had been moved to another computer; the document template is not the global template and the named template was not present on that computer. (Word was apparently trying to write info to the template which is not present.) My solution was to uncheck "Automatically update document styles" and delete the document template entry which resets it to the global template. Formatting that originally was retrieved from the prior template may change. (The developer tab must be enabled to see document template controls.) My opinion: Avoid special templates in uncontrolled environments.


2014-10-11 06:13:10

David French

Various versions of Word open several different temporary files during the course of editing. The number of temporary files open can exceed the permitted limit - depends on OS.
Close (save) and re-open the file being edited at regular intervals. This gets rid of the temp files but you start again.


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