Special Symbols Display Incorrectly

Written by Allen Wyatt (last updated October 18, 2021)
This tip applies to Word 2007, 2010, 2013, 2016, 2019, and Word in Microsoft 365

Erik is editing an English document for a client that uses a Spanish version of Word. If he inserts a TM symbol in the document, it shows up fine on his system. For the client, though, it shows as a lowercase "A" with two dots above it. Erik wonders how he can make sure that his symbols (such as TM) show up correctly on the client's system.

There are a couple of things you should check out to see if it fixes your problem. First, you'll want to make sure that the client has installed, on his or her system, the same fonts you are using in the document. Assuming you are both using the same Unicode font, there should be no problem in displaying the TM symbol on both machines.

If the client doesn't have the same font and you cannot change the document to use a font that the client actually has, then you might try to embed the fonts within your document by following these steps:

Display the Word Options dialog box. (In Word 2007 click the Office button and then click Word Options. In Word 2010 or a later version, display the File tab of the ribbon and then click Options.)
At the left of the dialog box click Save. (See Figure 1.)

Figure 1. The Save options in the Word Options dialog box.

Make sure the Embed Fonts In the File check box is selected.
If you will be using a small number of characters in a particular font, choose the Embed Only the Characters Used in the Document check box.
Click on OK.

WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (12365) applies to Microsoft Word 2007, 2010, 2013, 2016, 2019, and Word in Microsoft 365.

Author Bio

Allen Wyatt

With more than 50 non-fiction books and numerous magazine articles to his credit, Allen Wyatt is an internationally recognized author. He is president of Sharon Parq Associates, a computer and publishing services company. Learn more about Allen...

MORE FROM ALLEN

Read-Only Embedded Fonts

If you receive a document from somebody else, you might not be able to edit it if the document contains fonts that you ...

Discover More

Creating a Directory in a Macro

One of the things you can do with macros is to work with disk files. As you do so, you may have a need to create a new ...

Discover More

Anchoring Objects by Default

When you position objects (such as text boxes or graphics) on a page, one of the things you can do is to anchor the ...

Discover More

Create Custom Apps with VBA! Discover how to extend the capabilities of Office 2013 (Word, Excel, PowerPoint, Outlook, and Access) with VBA programming, using it for writing macros, automating Office applications, and creating custom applications. Check out Mastering VBA for Office 2013 today!

More WordTips (ribbon)

Highlighting Information Using Shading

Word allows you to shade entire paragraphs or simple selections of text. This is a great way to highlight information on ...

Discover More

Applying the All Caps Format

Want your text to always appear in uppercase, regardless of how you type it? Word allows you to add formatting to your ...

Discover More

Font Substitution Problems

When your document uses fonts that are not available on your computer system, Word substitutes other fonts that it feels ...

Discover More

FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

View most recent newsletter.

Comments

If you would like to add an image to your comment (not an avatar, but an image to help in making the point of your comment), include the characters [{fig}] (all 7 characters, in the sequence shown) in your comment text. You’ll be prompted to upload your image when you submit the comment. Maximum image size is 6Mpixels. Images larger than 600px wide or 1000px tall will be reduced. Up to three images may be included in a comment. All images are subject to review. Commenting privileges may be curtailed if inappropriate images are posted.

Notify me about new comments ONLY FOR THIS TIP

Notify me about new comments ANYWHERE ON THIS SITE

Hide my email address

What is 2 + 2?

There are currently no comments for this tip. (Be the first to leave your comment—just use the simple form above!)

This Site

Got a version of Word that uses the ribbon interface (Word 2007 or later)? This site is for you! If you use an earlier version of Word, visit our WordTips site focusing on the menu interface.