Please Note: This article is written for users of the following Microsoft Word versions: 2007, 2010, 2013, 2016, 2019, Word in Microsoft 365, and 2021. If you are using an earlier version (Word 2003 or earlier), this tip may not work for you. For a version of this tip written specifically for earlier versions of Word, click here: Setting the Return Address Used in Word.
Written by Allen Wyatt (last updated March 30, 2024)
This tip applies to Word 2007, 2010, 2013, 2016, 2019, Word in Microsoft 365, and 2021
Every time Vicki opens Word to make an envelope, her return address is empty even though she asks Word to save the return address every time. The return address is retained for the current session, but as soon as Vicki exits Word it goes away and is blank the next time she starts the program.
The proper way to set the return address and make it stick is to follow these steps:
Figure 1. The General section of the advanced options of the Word Options dialog box.
Whenever you want to print an envelope, your return address (the one you entered will appear as the default. If this does not work, it could be that you have a corrupted document template. Outside of Word (in Windows) locate and rename the Normal template to something else, such as OldNormal. Restart Word, follow the steps outlined above, and try to print your envelopes.
WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (6700) applies to Microsoft Word 2007, 2010, 2013, 2016, 2019, Word in Microsoft 365, and 2021. You can find a version of this tip for the older menu interface of Word here: Setting the Return Address Used in Word.
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2024-03-30 13:38:17
Bill Beacom
I am using Word for Mac (MS 365), and I do not se any 'Word Option' feature. Apparently this option is not the same for Word for Mac. Is there any other Mac option?
I have noticed several times that options shown in these tips do not apply in Word for Mac. Is there any other Word for Mac Tips location?
Got a version of Word that uses the ribbon interface (Word 2007 or later)? This site is for you! If you use an earlier version of Word, visit our WordTips site focusing on the menu interface.
Visit the WordTips channel on YouTube
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Please Note:
This article is written for users of the following Microsoft Word versions: 2007, 2010, 2013, 2016, 2019, Word in Microsoft 365, and 2021. If you are using an earlier version (Word 2003 or earlier), this tip may not work for you. For a version of this tip written specifically for earlier versions of Word, click here:
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