Please Note: This article is written for users of the following Microsoft Word versions: 2007, 2010, 2013, 2016, 2019, and Word in Microsoft 365. If you are using an earlier version (Word 2003 or earlier), this tip may not work for you. For a version of this tip written specifically for earlier versions of Word, click here: Printing Unwanted Blank Envelopes.

Printing Unwanted Blank Envelopes

Written by Allen Wyatt (last updated September 29, 2018)
This tip applies to Word 2007, 2010, 2013, 2016, 2019, and Word in Microsoft 365

Gay wrote with a problem concerning the printing of blank envelopes by Word. This, despite the fact that a return address was highlighted and the built-in envelope features of Word were used.

Trying to track down problems (and their attendant solutions) with the envelope features can be confusing and time-consuming. Perhaps the best place to start is to change how you are printing the envelopes. Instead of choosing to print directly to the printer, choose to add the envelope to the document. (Remember, this is just for troubleshooting. After the problem is solved, you can go back to directly printing.)

With the envelope added to your document (it is in its own section at the beginning of your document) you can check a couple of things. Basically, you are checking what you see on the screen to see if it makes sense and is what you expect. After all, what you see there is the basis for what is printed. You will want to check the following:

  • Is the envelope text using some color that makes the text invisible on your printer?
  • Are the margins causing the envelope address frame to be positioned outside of the printable area?
  • Is the envelope text frame too small?
  • Is the envelope orientation the right way round for printing through the given printer?
  • Is the envelope feed tray correct?

The parameters by which an envelope is created are controlled by the styles defined within a template or a document. What this means is that if you find you need to change any of the above items, you need to change the styles on which that envelope is based. To do this, follow these steps:

  1. Make sure the Home tab of the ribbon is displayed.
  2. Click the small icon at the bottom-right of the Styles group. (You could also press Alt+Ctrl+Shift+S, if desired.) The Styles task pane appears at the right of the screen.
  3. Click the Options link at the bottom of the Styles task pane. Word displays the Style Pane Options dialog box. (See Figure 1.)
  4. Figure 1. The Style Pane Options dialog box.

  5. Using the Select Styles to Show drop-down list, choose All Styles.
  6. Click OK. The styles listed in the Styles task pane should expand.
  7. In the list of styles, hover the mouse pointer of the Envelope Address style. A drop-down arrow should appear at the right side of the style name.
  8. Click the drop-down arrow, then choose Modify. Word displays the Modify Style dialog box.
  9. Choose the element of the style you wish to change.
  10. Using the dialog box presented by Word, make the change.
  11. Repeat steps 7 through 9 until all your changes are complete.
  12. Make sure the New Documents Based on This Template radio button is selected, at the bottom of the Modify Style dialog box.
  13. Click on OK.
  14. Close the Styles task pane.

Now, when you save your document or close Word, you are asked if you want to save your changes to the template. Make sure you do this.

With these changes to the styles and template necessary, you may be wondering what good the settings are in the Envelope Options dialog box. (The Envelope Options dialog box is displayed when you click on the Options button in the Envelopes and Labels dialog box.) Good question—those settings are for single-use changes. This means that the settings you make in the dialog box are for the current Word document or session only, not for permanent changes. To make permanent changes, you must follow the steps outlined above.

Another thing to check out is to make sure that you have the latest and greatest printer driver installed for your printer. This is a very important item to check, particularly if you recently changed printers or had some sort of a system upgrade that might have affected the relationship of your computer to your printer. (For instance, a repair to the main board in the printer, a change in printer interfaces, or an upgrade of your operating system version.)

If, after trying everything outlined in this tip, you still cannot get the envelopes to print properly, it may be due to some other weird quirk with the envelope features. To find out some of the more obscure problems, check out Microsoft Support, and search for Envelope or Envelope and the name of your printer. The fact that such a search typically returns in excess of 100 hits may give an indication of the problems inherent in the way that Microsoft implements the envelope features.

WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (6101) applies to Microsoft Word 2007, 2010, 2013, 2016, 2019, and Word in Microsoft 365. You can find a version of this tip for the older menu interface of Word here: Printing Unwanted Blank Envelopes.

Author Bio

Allen Wyatt

With more than 50 non-fiction books and numerous magazine articles to his credit, Allen Wyatt is an internationally recognized author. He is president of Sharon Parq Associates, a computer and publishing services company. ...


Getting a Proper Total Page Count

Word allows you to insert dynamic page numbers within your document. With some page number formatting, though, it is ...

Discover More

Deleting a Header or Footer

When working with existing documents, you may need to delete a header or footer previously created. Here's how you can do ...

Discover More

Making Your Formulas Check for Errors

Want to use a formula to check if there is an error in your formula? (Sounds confusing, but it's not that bad.) You'll ...

Discover More

Create Custom Apps with VBA! Discover how to extend the capabilities of Office 2013 (Word, Excel, PowerPoint, Outlook, and Access) with VBA programming, using it for writing macros, automating Office applications, and creating custom applications. Check out Mastering VBA for Office 2013 today!

More WordTips (ribbon)

Placeholders for Stamps

Got a reply envelope you want to create? Why not put a placeholder for the stamp on the envelope? It's easy to do if you ...

Discover More

Printing Post Office Permits on Envelopes

When preparing to snail-mail information, you may want to print your envelopes with permit information in the upper-right ...

Discover More

Automatically Printing an Envelope

When you create a letter, you may want to have Word print a single envelope for that letter. You can do so by following ...

Discover More

FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

View most recent newsletter.


If you would like to add an image to your comment (not an avatar, but an image to help in making the point of your comment), include the characters [{fig}] (all 7 characters, in the sequence shown) in your comment text. You’ll be prompted to upload your image when you submit the comment. Maximum image size is 6Mpixels. Images larger than 600px wide or 1000px tall will be reduced. Up to three images may be included in a comment. All images are subject to review. Commenting privileges may be curtailed if inappropriate images are posted.

What is seven minus 7?

There are currently no comments for this tip. (Be the first to leave your comment—just use the simple form above!)

This Site

Got a version of Word that uses the ribbon interface (Word 2007 or later)? This site is for you! If you use an earlier version of Word, visit our WordTips site focusing on the menu interface.


FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

(Your e-mail address is not shared with anyone, ever.)

View the most recent newsletter.