by Allen Wyatt
(last updated March 13, 2021)
Word is acting strangely all of a sudden. Whenever Laurel creates a new document, a rectangular box appears at the top, every time. She can only type in that box and lines appear when she presses Enter to start a new paragraph. Thinking it was a problem with the Normal template, Laurel replaced it with a friend's, but that didn't work. She wonders what is causing this behavior.
Taking the step to try a new Normal template was good; that ruled out the problem being related to borders being turned on for the Normal style. The next most likely culprit is what Word refers to as Text Boundaries. This feature, if enabled, displays bothersome boxes around your text. Here is how you can control the feature:
Figure 1. The Advanced options of the Word Options dialog box.
Once you turn off the Text Boundaries, the boxes should disappear entirely; they will not remain around anything you previously typed.
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