Stopping Word from Changing Characters in an E-mail Address

Written by Allen Wyatt (last updated July 1, 2023)
This tip applies to Word 2007, 2010, 2013, 2016, 2019, Word in Microsoft 365, and 2021


Every time Karen types her email address, Word automatically changes the characters "krobinson" to "robinson" (dropping the leading "k"). She wonders how she can get Word to stop this behavior, as it always messes up her e-mail address.

The only way to solve a problem like this is to figure out the root cause of the behavior. When I type "krobinson" into my system, Word doesn't change it to "robinson." (It does mark it as misspelled, but that is a different issue and not the problem that Karen is experiencing.) This means that the behavior is not "built in" to Word, by default.

The most likely place that this behavior would take place is when typing an e-mail (not specifically an e-mail address, but an actual e-mail) using Word. If that is what is happening, it may be because Word—in conjunction with your Windows e-mail program—is trying to helpfully correct something they think you've misspelled. It could be, though, that the change is actually happening even when you type "krobinson" in a document.

In either case, you'll want to check AutoCorrect to see if there is an entry there that is making the change happen. Follow these steps:

  1. Start Word as you normally would.
  2. Display the Word Options dialog box. (In Word 2007 click the Office button and then click Word Options. In Word 2010 and later versions, display the File tab of the ribbon and then click Options.)
  3. Click Proofing at the left side of the screen.
  4. Click AutoCorrect Options. Word displays the AutoCorrect dialog box with the selected company name (step 2) already entered in the With box. (See Figure 1.)
  5. Figure 1. The AutoCorrect dialog box.

  6. Look through the list of AutoCorrect entries to see if there is one that has the word "krobinson" on the left side. (The entries are in alphabetic order.)
  7. If you locate an entry with "krobinson" on the left side, select it by clicking on it once. (If you don't find such an entry, then skip to step 8.)
  8. Click the Delete button. The entry is removed.
  9. Click the OK button to close the dialog box.

The other thing you can do is watch what happens when "krobinson" is changed. In most all instances, Word will place a drop-down arrow next to the correction (just to the right of "robinson") which you can click. When you do, you'll get an idea of what part of Word is making the change and, usually, an option to stop making the changes.

WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (13423) applies to Microsoft Word 2007, 2010, 2013, 2016, 2019, Word in Microsoft 365, and 2021.

Author Bio

Allen Wyatt

With more than 50 non-fiction books and numerous magazine articles to his credit, Allen Wyatt is an internationally recognized author. He is president of Sharon Parq Associates, a computer and publishing services company. ...

MORE FROM ALLEN

Getting a Double-Spaced Printout

When working with printed documents, many people prefer to see the document double-spaced. If you have a single-spaced ...

Discover More

Saving Custom Formats

While the implementation of custom formats in Excel is not terribly robust, you can still achieve some amazing results ...

Discover More

Saving Common Formulas

Got some formulas you slaved over and want to use in lots of workbooks? This tip presents some helpful ideas on how you ...

Discover More

Do More in Less Time! Are you ready to harness the full power of Word 2013 to create professional documents? In this comprehensive guide you'll learn the skills and techniques for efficiently building the documents you need for your professional and your personal life. Check out Word 2013 In Depth today!

More WordTips (ribbon)

Managing the AutoCorrect List

If you need to delete all the entries in your AutoCorrect list, the easiest way to do so is with a macro. This tip ...

Discover More

Making Sure Word Doesn't Capitalize Anything Automatically

Word, in an effort to be helpful, will often change the capitalization of the words you type. If you tire of Word's ...

Discover More

Printing a List of AutoCorrect Entries

Want a printed record of the AutoCorrect entries you've created in Word? There is no built-in way to do it, but you can ...

Discover More
Subscribe

FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

View most recent newsletter.

Comments

If you would like to add an image to your comment (not an avatar, but an image to help in making the point of your comment), include the characters [{fig}] (all 7 characters, in the sequence shown) in your comment text. You’ll be prompted to upload your image when you submit the comment. Maximum image size is 6Mpixels. Images larger than 600px wide or 1000px tall will be reduced. Up to three images may be included in a comment. All images are subject to review. Commenting privileges may be curtailed if inappropriate images are posted.

What is seven minus 7?

There are currently no comments for this tip. (Be the first to leave your comment—just use the simple form above!)


This Site

Got a version of Word that uses the ribbon interface (Word 2007 or later)? This site is for you! If you use an earlier version of Word, visit our WordTips site focusing on the menu interface.

Videos
Subscribe

FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

(Your e-mail address is not shared with anyone, ever.)

View the most recent newsletter.