Every time Karen types her email address, Word automatically changes the characters "krobinson" to "robinson" (dropping the leading "k"). She wonders how she can get Word to stop this behavior, as it always messes up her e-mail address.
The only way to solve a problem like this is to figure out the root cause of the behavior. When I type "krobinson" into my system, Word doesn't change it to "robinson." (It does mark it as misspelled, but that is a different issue and not the problem that Karen is experiencing.) This means that the behavior is not "built in" to Word, by default.
The most likely place that this behavior would take place is when typing an e-mail (not specifically an e-mail address, but an actual e-mail) using Word. If that is what is happening, it may be because Word—in conjunction with your Windows e-mail program—is trying to helpfully correct something they think you've misspelled. It could be, though, that the change is actually happening even when you type "krobinson" in a document.
In either case, you'll want to check AutoCorrect to see if there is an entry there that is making the change happen. Follow these steps:
Figure 1. The AutoCorrect dialog box.
The other thing you can do is watch what happens when "krobinson" is changed. In most all instances, Word will place a drop-down arrow next to the correction (just to the right of "robinson") which you can click. When you do, you'll get an idea of what part of Word is making the change and, usually, an option to stop making the changes.
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2016-01-19 09:02:40
Steve Dunham
Also uncheck “Automatically use suggestions from the spelling checker” (near the bottom of the screen shot above).
2016-01-18 13:10:01
Jo Foster
My email address changes only (and almost always) when I am entering it in a box like the one above. I enter fosterjo and when I add @ the jo disappears and I have to go back and insert it afterwards. It's very annoying but I don't think it can be a Word problem. I use a Macbook and my mail provider is Apple. I use Word for Mac but not with any sophistication as I think it's designed for Windows, which I gave up due to Vista problems.I keep meaning to learn Pages.
2016-01-17 13:56:51
Karen Robinson
It worked great in Word, but when I was filling out this form, it again corrected my email address.
Maybe my next stop is to call Apple Care.
Thank you so much for trying to help me.
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