John has run into a problem where he cannot see or print any graphics that are not formatted as inline graphics. If the graphics are formatted so they are not inline, he can only see them in Print Layout view, but not any other view, and they do not print.
There are several things to check. The first is to make sure that you have Word configured to display drawings. Follow these steps:
Figure 1. The Advanced options of the Word Options dialog box.
You may also want to check to make sure you aren't actually displaying your document in draft mode and that drawing objects are printed. Follow these steps:
Figure 2. The Printing options of the Word Options dialog box.
If this still does not clear up your problem, check out this page at Suzanne Barnhill's site for some additional ideas:
http://wordfaqs.ssbarnhill.com/InvisibleGraphics.htm
WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (7981) applies to Microsoft Word 2007, 2010, 2013, 2016, 2019, and Word in Microsoft 365. You can find a version of this tip for the older menu interface of Word here: Only Inline Figures Can be Seen and Printed.
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